GDPR

As soon as you visit our website https://waaierelektrotechniek.nl or contact us, we receive information about you. In this privacy policy, we explain what we do with this information. We always handle your information carefully and store it securely. If you have any questions or would like to know what information we have about you, please contact us. We may amend this privacy policy whenever we consider it necessary. We therefore recommend that you review this privacy policy regularly so that you remain informed of any changes. This privacy policy was last updated on 01 January 2026.

Table of Contents

1. When does this privacy policy apply?
2. Who uses your data?
3. Whose data do we use?
4. How do we obtain your data?
5. What data do we use?
6. What do we use your data for?
7. How long do we retain your data?
8. Who do we share your data with?
9. Where do we store your data?
10. How secure is your data with us?
11. What can you ask us to do?
12. Which rules apply to this privacy policy?
13. Which cookies do we use?
14. What do we do with data relating to minors?
15. Do you have a question about this privacy policy?
    

1. When does this privacy policy apply?

This privacy policy applies to all personal data that we process and to all domains related to us. It concerns the personal data of anyone who has ever contacted us or visited our website, such as visitors, customers and business contacts. Personal data includes any information that can be traced back to you as an individual, such as your name, telephone number, IP address, customer number or browsing behaviour. If you would like to know more about personal data, please visit the website of the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

2. Who uses your data?
Waaier Elektrotechniek.nl is responsible for the website https://waaierelektrotechniek.nl and is therefore the organisation responsible for the use of your personal data as described in this privacy policy. Our full details are:

Waaier Elektrotechniek.nl
Bilderdijkkade 29-3
1053 VH Amsterdam

3. Whose data do we use?
We process the personal data of anyone who has contacted us or visited our website. This includes visitors, private customers, business customers and contact persons of our partners.

4. How do we obtain your data?

We receive your data directly from you when you:

• visit our website
• enter information on our website
• contact us by email, telephone or in another way
• give one of our partners permission to use your data

5. What data do we use?
We use the following data:

• name
• home address or business address
• delivery address
• email address
• telephone number
• payment information
• photographic material

6. What do we use your data for?

We only use your personal data for purposes for which we are legally permitted to use it:

• you have given us permission to use your personal data
• we use your data to comply with the law, for example by retaining information for the Dutch Tax and Customs Administration
• we are required to fulfil a legal obligation

7. How long do we retain your data?

We retain your personal data for as long as required by law and for as long as necessary for the purpose for which we use your data. For example, for as long as you are a customer, we retain your data in accordance with the statutory retention period of seven years. After this period, we retain your data only for statistical purposes and for dealing with possible complaints or legal matters. If you would like to know more about how long we retain specific types of data, please contact us.

8. Who do we share your data with?

Your personal data is only used by us. We will never share your personal data with others.

9. Where do we store your data?
We process your data within the European Economic Area (EEA). This means that we also store your data within the EEA. If you have any questions about this, please feel free to contact us.

10. How secure is your data with us?
We have taken extensive organisational and technical measures to protect your data as effectively as possible. We have secured our systems and various communication methods to ensure that your data does not fall into the hands of unauthorised persons. Your data is therefore securely protected by us. We also ensure that your data is only used by people who have been authorised by us to do so. If you have questions about the specific security measures we use, please contact us.

11. What can you ask us to do?

Because we use your personal data, you have several rights. We explain these rights below.

Right to information
We must clearly and understandably explain what we do with your data and what control you have over it. For this reason, this privacy policy explains in detail which data we collect from you and how we handle your data.

Right of access
You may always ask us to provide access to the data we hold about you.

Right to correction
You may ask us to correct your data if it is incorrect or incomplete.

Right to object
You may object to the processing of your data if you disagree with the way in which we handle your personal data. This right applies to data that we use for direct marketing. For example, you can tell us that you no longer wish to receive emails from us. This also applies to personalised recommendations on our website.

Right to data portability
If you are a customer or have given permission for us to use your data, you may ask us to send you the digital data we hold about you. You may then transfer this data to another organisation if you wish.

Right to restriction of processing
You may ask us to restrict the use of your data. This means that, in certain cases, we may retain your data but may not use it.

Right to be forgotten
You may ask us to delete all data that we hold about you. We will then delete all data that can be traced back to you. In certain cases, we may not yet be able or permitted to delete your data. For example, some information must be retained for seven years for the Dutch Tax and Customs Administration.

Right to lodge a complaint
You may submit a complaint about the way in which we handle your data. If you have a complaint, we would be happy to resolve it for you. Please contact us for this purpose. You may also submit your complaint to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). We naturally hope that this will not be necessary, but as a last resort you may also take your case to court. In that case, the competent court will be the court in the place where Waaier Elektrotechniek.nl is established.

How do you submit a request or complaint?
Send your request or complaint to us at contact@waaierelektrotechniek.nl. We will process your request or complaint within 30 days. If you submit multiple requests or complaints, or if your request or complaint is complex, processing may take longer. In that case, we will contact you within 60 days at the latest. We may ask you to identify yourself. In that case, we will request information from you to make sure that you are the correct person to whom the personal data relates.

12. Which rules apply to this privacy policy?
Our privacy policy must comply with various legal requirements. These requirements are primarily set out in the General Data Protection Regulation (GDPR). In addition, the general rules under Dutch law also apply to our privacy policy.

13. Which cookies do we use?

You can decide which data we are permitted to use. If you have given us permission to personalise your profile based on your browsing and search behaviour, we can tailor our website to you so that it is easier and more personal to use. We do this with the help of cookies. A cookie is a small text file that is placed on your device when you visit our website.
We use the following types of cookies on our website:

• functional cookies, such as session and login cookies used to maintain session and login information
• anonymised analytical cookies, which allow us to understand how our website is visited based on information such as visitor numbers, popular pages and popular topics
• non-anonymised analytical cookies, which allow us to understand how our website is visited based on information such as visitor numbers, popular pages and popular topics
• tracking cookies, such as advertising cookies, which are intended to display relevant advertisements

More specifically, we use the following cookies:

• Google Analytics (analytical cookie)
• Google AdWords (tracking cookie)

14. What do we do with data relating to minors?
Our website and organisation are not specifically aimed at minors. This means that if you are under the age of 18, you need permission from a parent or legal guardian to use our website. If you are a minor when visiting our website or online shop, we assume that you have obtained this permission before your visit.

15. Do you have a question about this privacy policy?
Do you have a question about our privacy policy? Please feel free to contact us by sending an email to contact@waaierelektrotechniek.nl. We will be happy to assist you.